The Texas Workforce Commission portal is where you manage your unemployment claim
The Texas Workforce Commission (TWC) runs the portal at ui.texasworkforce.org, which is the official site where you register for an account, log in to check your claim status, view payment history, and report your weekly job search activities. You cannot file an unemployment claim or access your account information anywhere else — this is the only portal TWC uses for individual claimants.
If you are new to the system, you will need to create an account before you can log in. If you already filed a claim by phone or in person, you may still need to set up online access separately. The registration and login process takes about 10 to 15 minutes the first time, and after that, logging in takes less than a minute.
Key Takeaways
- You must register at ui.texasworkforce.org to create an online account; this is separate from filing a claim and is required to access your account information.
- Registration requires your Social Security number, date of birth, and a valid email address you can access when ready, because TWC sends a verification code to that email.
- After you register, you log in with your email address and password, and TWC may ask you to verify your identity a second time using a code sent to your phone or email.
- If you filed a claim before creating an online account, you can still register later and your existing claim will be linked to your new account automatically.
- If you forget your password or cannot log in, use the "Forgot Password" link on the login page rather than creating a second account.
How to register for a new account
Go to ui.texasworkforce.org and look for the "Register" or "Create Account" button on the homepage. You will be asked to enter your email address, create a password, and provide your Social Security number and date of birth. TWC uses this information to verify your identity against state records.
After you submit this information, TWC will send a verification code to the email address you provided. Check your email (including your spam folder) within a few minutes. Open the email from TWC and copy the code, then return to the registration page and enter it. This step confirms that you own the email address and can receive messages from TWC.
Once you verify your email, your account is created and you can log in when ready. Your password must be at least 8 characters long and include at least one uppercase letter, one lowercase letter, one number, and one special character (such as ! or @). Write down your password or save it in a password manager, because you will need it every time you log in.
How to log in after you have registered
Go to ui.texasworkforce.org and enter your email address and password in the login fields. Click "Log In." If this is your first time logging in from a new device or browser, TWC may ask you to verify your identity a second time. This is a security step and is normal.
When TWC asks for a second verification, you will be given the option to receive a code by text message or email. Choose whichever method you prefer and enter the code on the next screen. After you verify, you will be logged in and can see your claim dashboard, payment history, and any messages from TWC.
If you log in from the same device and browser regularly, TWC may remember your device and stop asking for the second verification code. If you log in from a new device, you will need to verify again.
What to do if you already filed a claim but have no online account
If you filed a claim by phone, in person, or through an automated system before creating an online account, your claim exists in TWC's system but you cannot see it online yet. You still need to register at ui.texasworkforce.org using the same Social Security number and date of birth that you used when you filed.
When you register and log in, your existing claim will appear in your account automatically. You do not need to file again or contact TWC to link them — the system matches them by your Social Security number. If your claim does not appear after you log in, wait 24 hours and try again, because the system sometimes takes time to sync.
Password recovery and account access problems
If you forget your password, go to ui.texasworkforce.org and click "Forgot Password" on the login page. Enter your email address and TWC will send you a link to reset your password. Click the link in the email and create a new password following the same rules (at least 8 characters, with uppercase, lowercase, number, and special character). Do not create a second account — resetting your password is faster and keeps all your information in one place.
If you cannot remember the email address you used to register, or if you do not receive the password reset email, contact the TWC Customer Service line at 1-800-939-6631. They can verify your identity and help you regain access to your account. Have your Social Security number and date of birth ready when you call.
If you receive an error message saying your account is locked, this usually means you entered the wrong password too many times. Wait 15 minutes and try again. If the account remains locked after 15 minutes, call customer service.
What you can do once you are logged in
After you log in, you can view your claim status, see the amount of your weekly benefit, check the dates of your benefit year, and view a history of all payments TWC has sent you. You can also upload documents if TWC asks you to verify information (such as proof of income or separation documents). Most importantly, if you are receiving benefits, you will see a section where you report your weekly job search activities, which is required to continue receiving payments.
You can also update your contact information, change your password, and view any notices or messages from TWC. If TWC needs something from you — such as proof of work search or clarification about your claim — they will send you a message through the portal and usually also by email and mail.
Common login issues and how to fix them
If you see a message that says "Invalid email or password," double-check that you are using the email address you registered with (not a different email) and that you typed your password correctly. Passwords are case-sensitive, so make sure your caps lock is not on. If you are still stuck, use the "Forgot Password" link to reset it.
If the website is very slow or will not load, try a different web browser (such as Chrome, Firefox, or Safari instead of Internet Explorer). Clear your browser's cache and cookies, then try again. If the site is down for maintenance, TWC usually posts a notice on the homepage. You can also call 1-800-939-6631 to check the status.
If you see a message about your identity not being verified, this means the information you entered during registration (Social Security number or date of birth) did not match TWC's records. Call customer service to verify your information and correct any errors.
Frequently Asked Questions
Do I have to register online, or can I manage my claim by phone?
You can file a claim by phone and receive benefits without registering online, but you will not be able to see your claim status, payment history, or messages from TWC online. Most people find it easier to register so they can check their account anytime. Registration is free and takes about 10 minutes.
What if I do not have an email address?
You need a valid email address to register at ui.texasworkforce.org. If you do not have one, you can create a free email account at Gmail.com, Outlook.com, or Yahoo.com in a few minutes. After you have an email address, you can register for your TWC account.
Can someone else log in to my account for me?
No. Your account is personal and TWC will not allow anyone else to log in using your credentials. If you need help managing your claim, you can call customer service at 1-800-939-6631 and they can answer questions about your account while you are on the phone.
How often do I need to log in?
If you are receiving unemployment benefits, you must report your weekly job search activities, which you do through the portal. Most people log in once a week to complete this report. If you are not receiving benefits, you can log in whenever you want to check your claim status.
Is ui.texasworkforce.org the only official TWC website?
Yes. The official Texas Workforce Commission website is texasworkforce.org, and the unemployment portal is ui.texasworkforce.org. Do not enter your information on any other website claiming to be TWC, because scammers sometimes create fake sites that look similar. Always type the address directly into your browser or search for "Texas Workforce Commission" to find the real site.