The North Dakota Unemployment Insurance login portal
North Dakota's unemployment insurance system uses a single online portal called NDUI Online Services, run by the North Dakota Department of Labor and Human Rights. You log in there to file weekly claims, check your claim status, view payment history, and update your contact information. The portal is at https://www.ndui.com.
You will need your Social Security number and a password you create during your first login. If you have already filed a claim by phone or in person, your account may already exist in the system — you just need to set up online access. If you have not filed yet, you can create your account and file your initial claim through the same portal.
The portal works on desktop and mobile browsers. You can log in any time of day, but the system does scheduled maintenance on some nights and weekends — if you get a message that the site is temporarily unavailable, try again a few hours later.
Key Takeaways
- Log in to NDUI Online Services at https://www.ndui.com using your Social Security number and a password you create yourself.
- You can file your weekly claim, check your payment status, and view your claim details through the same account.
- If you filed your initial claim by phone, your account already exists — you just need to set up your online login credentials.
- The North Dakota Department of Labor and Human Rights runs the system, and you can call them at 701-328-2868 if you cannot log in or forgot your password.
Setting up your account for the first time
Go to https://www.ndui.com and look for the option to create a new account or log in. You will be asked for your Social Security number. The system will then ask you to create a username and password — write these down or save them in a password manager, because you will need them every time you log in.
After you create your login credentials, the system will ask you basic information: your name, date of birth, phone number, and email address. Make sure the email address is one you check regularly, because the state will send you notifications about your claim there. If your email changes later, you can update it by logging back in and going to your account settings.
Once your account is set up, you can file your initial claim right away if you have not done so already. The initial claim asks about your recent work history, why you are no longer working, and whether you are looking for work. Have your last pay stub or a record of your employer's name and address handy when you file.
Filing your weekly claim online
After your initial claim is approved, you will file a weekly claim every week you want to receive a payment. Log in to your account, and you will see a button or link for "File Weekly Claim" or "Weekly Certification." The system will ask you a few questions: whether you worked that week, how many hours you worked if you did, and whether you are still looking for work.
You must file your weekly claim by a specific day each week — usually Sunday or Monday, depending on when your claim week ends. The state will tell you your important date when your claim is approved. If you miss the important date, you will not receive a payment for that week, and you may have to call the department to file it late.
The weekly claim takes about five minutes to complete. Once you submit it, you will see a confirmation message on screen. The state processes weekly claims within a few business days, and the payment is deposited into your bank account or sent to a debit card, depending on how you set up payment.
What to do if you cannot log in
If you forgot your password, look for a "Forgot Password" or "Reset Password" link on the login page. Click it, enter your Social Security number, and the system will send you a password reset link to your email address. Click the link in the email and create a new password.
If you do not remember your username, or if you never received a password reset email, call the North Dakota Department of Labor and Human Rights at 701-328-2868. They can confirm your identity and help you regain access to your account. Have your Social Security number ready when you call. The department's phone lines are busiest on Mondays and Tuesdays, so calling on a Wednesday or Thursday may mean a shorter wait.
If the website itself is not working — you see an error message or the page will not load — the system may be down for maintenance. Wait an hour and try again. If the problem continues, call the department's phone line. They will tell you whether the system is down and when it is expected to be back online.
Checking your claim status and payment history
Once you log in, your account dashboard shows your current claim status at the top. It will tell you whether your claim is pending, approved, or denied. If your claim is approved, it will also show your weekly benefit amount — the dollar amount you receive each week you file a claim.
Below the status, you can see a list of your weekly claims and whether each one has been processed. Click on any week to see the details of what you reported that week. You can also see a payment history that shows when each payment was deposited and how much it was.
If you see a week marked as "Not Paid" or "Denied," click on it to see the reason. Common reasons include not filing the weekly claim on time, reporting that you worked full-time hours, or a problem with your initial claim information. If you think the reason is wrong, you can file an appeal through the same portal or call the department.
Updating your information and contact details
Your account has a section for personal information where you can update your phone number, email address, or mailing address. Log in, look for "Account Settings" or "My Information," and make any changes you need. This is important if you move or change your phone number, because the state uses this information to contact you about your claim.
You can also update your payment method through the portal — for example, if you want to switch from a debit card to direct deposit to your bank account. Go to the payment settings section and follow the prompts. Changes usually take effect within one to two weeks.
If you need to report a change in your work situation — for example, if you found a part-time job or if you are no longer looking for work — you do not update this through the portal. Instead, report the change when you file your next weekly claim. The weekly claim form asks about your work status that week, so you will report it there.
Frequently Asked Questions
Can I file my weekly claim on the same day it is due, or do I have to file it early?
You can file on the day it is due, as long as you file before the important date time — usually midnight or 11:59 p.m. on that day. You do not have to file early, but filing a day or two before the important date means you will not accidentally miss it if you forget.
What if I worked some hours that week but not full-time?
Report the hours you worked in your weekly claim. North Dakota allows you to earn some money and still receive a partial payment. The state reduces your weekly benefit by a certain amount for each dollar you earn, so you will receive less than your full benefit amount that week, but you will still receive something.
Do I need to create a separate account if I file for unemployment more than once?
No. Your account stays active even after your claim ends. If you file for unemployment again in the future, you can log in with the same username and password and file a new claim. The system will keep a record of all your past claims.
Is there a phone number I can call instead of using the website?
Yes. You can call the North Dakota Department of Labor and Human Rights at 701-328-2868 to file your initial claim or weekly claim by phone. However, the online portal is faster, and you can file at any time of day without waiting on hold.
What happens if I file my weekly claim but do not receive a payment?
Log in and check your claim status. If it shows "Paid," the payment is on its way — it usually takes one to three business days to appear in your bank account or on your debit card. If it shows "Not Paid" or "Pending," click on that week to see the reason. If you think there is an error, call the department or file an appeal through the portal.